1. Personal Information We Collect
2. Use of User's Personal Information
GLE may use User's Personal Information for the purpose of serving, ensuring the delivery is successful and in accordance with estimates, and as an effort to improve service quality. This applies to :
- Manage GLE operations and administration and comply with GLE internal policies and procedures.
- Running delivery service for Users
- Notify the User of the status of the order or delivery of Goods and update information regarding the progress of the status.
- Respond to and handle inquiries and requests from Users.
- Conduct investigations regarding disputes, billing, or fraud, loss and damage to Goods.
- Handling complaints, problems or disputes regarding the delivery of Goods.
- Provide facilities for correspondence between Sender and Receiver.
- Provide a medium for notifications and responses from Users.
- Conduct evaluations related to product additions, service information development, service promotion development, and other business development by GLE.
- Processing payments and insurance claims that may arise on claims of goods/packages to the insurance company.
- Disclosure of personal data to the extent required by applicable laws and regulations.
- Comply or comply with all regulations, laws, regulations, codes of conduct or guidelines applicable in Indonesia that binds GLE and
- Purposes and purposes related to marketing promos and additional products from GLE, GLE may use User's Personal Information for the above purposes, GLE can contact Users via mail, email, SMS, telephone or other electronic devices.
- Other purposes and objectives that are quite related to the above.
3. Provision of Personal Information We Collect
GLE performs maximum protection of User's Personal Information. GLE will not provide Personal Information to third parties except for the following purposes or for other purposes permitted by laws and regulations :
- we may use your Personal Information to identify and register you as a user and to administer, verify, deactivate or manage your account.
- to notify you of any updates to the Application or changes to the services provided.
- if there is any legal process of any kind between you and us, or between you and another party, in connection with, or in connection with the service, for the purposes of such legal process.
- in connection with the insurance claim process, we will share your Personal Information for the purpose of processing insurance claims with insurance companies that work with or collaborate with us.
- GLE's branches, affiliates and employees provide and fulfill GLE's services and obligations to Users.
- To send you direct or targeted marketing communications, advertisements, promotions, surveys and special offers or promotions.
In addition, GLE will make every effort to provide strict security standards in our operations to prevent leakage, loss, damage or unauthorized copying of User Personal Data and our systems.
5. Recognition and Approval
6. Applicable Law
All disputes arising from the implementation of the T&C and the services provided by GLE with the Account Owner will be resolved amicably and in a family manner, unless there are other matters deemed necessary to be continued in the next process through legal channels.
Settlement Disputes as set out in this point over services and T&Cs regulated, determined and determined by GLE will be resolved through the jurisdiction of the District Court in Denpasar.